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Evidence Guide: CPPSEC2111 - Apply security procedures to manage intoxicated persons

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPSEC2111 - Apply security procedures to manage intoxicated persons

What evidence can you provide to prove your understanding of each of the following citeria?

Confirm and comply with work procedures and legal requirements for managing intoxicated persons.

  1. Read work instructions and standard operating procedures for work in venues where persons may be intoxicated, and clarify requirements with relevant persons.
  2. Read workplace policies and apply to work tasks to ensure compliance with legal rights and responsibilities when maintaining security in venues where people may be intoxicated.
Read work instructions and standard operating procedures for work in venues where persons may be intoxicated, and clarify requirements with relevant persons.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Read workplace policies and apply to work tasks to ensure compliance with legal rights and responsibilities when maintaining security in venues where people may be intoxicated.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare for work at venue.

  1. Select and use communication equipment, and clarify reporting requirements with relevant persons.
  2. Check venue layout and confirm access and exit points, locations of facilities and emergency equipment.
Select and use communication equipment, and clarify reporting requirements with relevant persons.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check venue layout and confirm access and exit points, locations of facilities and emergency equipment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor the work area, and identify and assist intoxicated persons.

  1. Maintain observation and situational awareness of noise levels, drink orders and individual and crowd behaviour to detect early warning signs of security risks.
  2. Where early warning signs are detected, intervene early to offer options to prevent intoxication.
  3. Maintain a visible presence and provide information, instructions and assistance using professional and courteous communication that accounts for individual social and cultural differences.
  4. Promptly identify persons showing signs of intoxication or disorderly behaviour.
  5. Ascertain cause of behaviour and assess intoxication level using calm, courteous and respectful oral and non-verbal language.
  6. Assess behaviour against venue rules and offer options to ensure compliance in a manner that avoids aggression or hostility.
Maintain observation and situational awareness of noise levels, drink orders and individual and crowd behaviour to detect early warning signs of security risks.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Where early warning signs are detected, intervene early to offer options to prevent intoxication.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain a visible presence and provide information, instructions and assistance using professional and courteous communication that accounts for individual social and cultural differences.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promptly identify persons showing signs of intoxication or disorderly behaviour.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ascertain cause of behaviour and assess intoxication level using calm, courteous and respectful oral and non-verbal language.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess behaviour against venue rules and offer options to ensure compliance in a manner that avoids aggression or hostility.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report security risk and complete incident documentation.

  1. Report security risk and request assistance following standard operating procedures.
  2. Record security incident details using a notebook in accordance with workplace requirements.
Report security risk and request assistance following standard operating procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record security incident details using a notebook in accordance with workplace requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge